CONFLICT RESOLUTION COURSE

Conflict Resolution - Getting Along in the Workplace

Become more confident in your ability to manage conflicts to enhance

productivity and performance.

The Conflict Resolution - Getting Along in the Workplace course will teach you how to use the five conflict resolution strategies and when to use them. How to communicate better to avoid misunderstands and conflict situations.

After you’ve completed this course, you should be able to:

  • Understand what conflict is and how it can escalate

  • Identify the five conflict resolution strategies and when to use them

  • Communicate better to avoid misunderstands and conflict situations

  • Become more confident of your ability to manage conflicts to enhance productivity and performance

Course Topics:

1) Defining Conflict

2) Types of Conflict

3) Stages of Conflict

4) Strategies for Managing Conflict

5) Improve Communication to avoid Conflict

FOLLOW ME