Privacy Policy

This Privacy Notice for Rock Star Leadership Training ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at rockstarleadershiptraining.com, or any website of ours that links to this Privacy Notice
• Use our Leadership Coaching and Training programs
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, participate in activities on the Services, or otherwise contact us. Personal information may include:

• Names, phone numbers, and email addresses
• Mailing or billing addresses
• Job titles and business information
• Payment and transaction data (processed via secure third-party payment processors)
• Information submitted through contact or enrollment forms

We also automatically collect certain information when you visit, use, or navigate our Services, including device and usage data, IP addresses, browser type, and cookie identifiers.

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation, authentication, and manage user accounts
• To deliver and facilitate delivery of services to the user
• To respond to user inquiries and offer support
• To send administrative information relating to courses, coaching programs, and account activity
• To send marketing and promotional communications, where permitted and with appropriate consent
• To comply with our legal obligations

3. SMS Messaging Program

If you have opted in to receive SMS messages from Rock Star Leadership Training, the following applies:

• Marketing Messages: Sent only if you have checked the optional marketing consent checkbox on our opt-in form.
• Non-Marketing / Transactional Messages: Sent only if you have checked the optional transactional consent checkbox. These include session reminders, course enrollment confirmations, and program notifications.
• You may opt out at any time by replying STOP to any SMS from us.
• Message and data rates may apply.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

4. When and With Whom Do We Share Your Personal Information?

We do not sell your personal information. We may share your data in the following limited situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us and require access to such information to do that work.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, or acquisition.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal proceedings.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of the Service may become inaccessible or not function properly.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

7. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Canadian Privacy Rights

Rock Star Leadership Training is based in Calgary, Alberta, Canada. As a Canadian-based organization, we operate in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA). You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Withdraw consent for the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

9. Do We Make Updates to This Notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

10. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us by:

This Privacy Policy is governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.